{"id":161,"date":"2026-07-27T15:34:29","date_gmt":"2026-07-27T10:04:29","guid":{"rendered":"https:\/\/ssdits.org\/academy\/?post_type=courses&p=161"},"modified":"2026-07-27T10:04:30","modified_gmt":"2026-07-27T10:04:30","slug":"bpo-industrial-training","status":"publish","type":"courses","link":"https:\/\/ssdits.org\/academy\/courses\/bpo-industrial-training\/","title":{"rendered":"BPO Industrial Training"},"content":{"rendered":"

Objective:<\/strong> To prepare candidates for employment in Domestic and International BPO, Customer Support, Technical Support, Banking Process, Healthcare Process, E-commerce Support, and Back Office Operations.<\/p>\n

Course Structure<\/h3>\n
\n
\n\n\n\n\n\n\n\n\n\n\n
Module<\/th>\nDuration<\/th>\nHours<\/th>\n<\/tr>\n<\/thead>\n
Foundation Skills<\/td>\n5 Days<\/td>\n30 Hours<\/td>\n<\/tr>\n
Communication & Soft Skills<\/td>\n8 Days<\/td>\n48 Hours<\/td>\n<\/tr>\n
BPO Process Knowledge<\/td>\n10 Days<\/td>\n60 Hours<\/td>\n<\/tr>\n
CRM & Customer Support Tools<\/td>\n7 Days<\/td>\n42 Hours<\/td>\n<\/tr>\n
Practical Live Process Training<\/td>\n10 Days<\/td>\n60 Hours<\/td>\n<\/tr>\n
Placement Preparation<\/td>\n5 Days<\/td>\n30 Hours<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n

Total Learning Duration:<\/strong> 45 Days (270 Hours)
Total Practical Duration:\u00a0<\/strong>45 Days (135 Hours) Live Interaction on Process.<\/p>\n

Rewards will be Granted to students as follows:<\/h3>\n
    \n
  • Topper of the Batch: 1 Year Free Movie Tickets<\/li>\n
  • 100% Attendance: 2 Free Movie Tickets Each<\/li>\n
  • High Score in Weekly Assesment: 2 Movie Ticket to Each Top 5 Students.<\/li>\n<\/ul>\n

    Certification<\/h3>\n

    Participants who successfully complete the course and pass the final assessment will receive a SKILL INDIA<\/strong> By Ministry of Skill Development and Entrepreneurship<\/strong> recognised Certificate in BPO Industrial Training<\/strong>, qualifying them for entry-level roles such as Customer Support Executive, Chat Support Executive, Email Support Associate, Technical Support Associate, Back Office Executive, Process Associate, and Customer Service Representative in domestic and international BPO organizations.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Objective: To prepare candidates for employment in Domestic and International BPO, Customer Support, Technical Support, Banking Process, Healthcare Process, E-commerce Support, and Back Office Operations. Course Structure Module Duration Hours Foundation Skills 5 Days 30 Hours Communication & Soft Skills 8 Days 48 Hours BPO Process Knowledge 10 Days 60 Hours CRM & Customer Support Tools 7 Days 42 Hours […]<\/p>\n","protected":false},"author":1,"featured_media":170,"template":"","course-category":[16,15],"course-tag":[],"class_list":["post-161","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-business-process-outsourcing","course-category-industrial-training-2026"],"_links":{"self":[{"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/courses\/161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/courses"}],"about":[{"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/types\/courses"}],"author":[{"embeddable":true,"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/media\/170"}],"wp:attachment":[{"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/media?parent=161"}],"wp:term":[{"taxonomy":"course-category","embeddable":true,"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/course-category?post=161"},{"taxonomy":"course-tag","embeddable":true,"href":"https:\/\/ssdits.org\/academy\/wp-json\/wp\/v2\/course-tag?post=161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}